All sales of products are final and non-refundable, returnable and cancellable. Kim standard payment terms are 60 minutes. When the time has expired, then unpaid order will be cancelled immediately.
If order falls due during a weekend or public holiday, the payment transaction is executed on the following business day. If any invoiced amount is not received by us by the due time, we may, without limiting our rights and remedies, cancel your order. You are required to bear the cancellation fee of SGD50 and subject to a Market Loss Policy. Read our payment method for the accepted forms of payment.
Market Loss Policy
Once an order is submitted and a confirmation number (order number) is given, the transaction is valid and it may not be cancelled unless the individual is willing to bear the difference between the ask price of the transaction and current ask price, if any, and an additional SGD$50.00 cancellation fee. Any market gain in price will not be refunded.
Cancellation of purchase
Kim Gold reserves the right to refuse or cancel any order in the event that Kim Gold is unable for whatsoever reason to satisfy your order, or if customer payment is not received within the Payment Timeframe specified, or when the confirmed price is incorrect, whether due to computer-related problems or otherwise, pricing error or sudden movements in the precious metals market or export/import restriction. Furthermore, Kim Gold reserves the right to refuse or cancel any order deemed questionable, suspicious or of significant risk to Kim Gold regardless of payment method and price confirmation.
Placing an order constitutes your agreement to this Payment Terms.