Terms of Use


Any reference in these terms to ‘we’ or ‘our’ or ‘us’ refers to the Kim. The term ‘you’ refers to the user or viewer of our website. Kim offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your use of this site constitutes your agreement to these Terms of use.


Accuracy, completeness and timeliness of the information on this website

The information contained in this website is for general information purposes only. Kim is not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.


Price Confirmation

Product prices are updated automatically and frequently on Kim website. The price will only be fixed or locked in at the time of order placement regardless of any price fluctuations between the waiting time in the queue to order placement over the counter or settlement of payment.



All content on Kim website, including but not limited to photographs, articles, digital images, animations, text or and data belong to Kim Gold. The content can be viewed, shared, downloaded or stored for your own personal use only and it does not render you the rights nor ownership of it.


Returns/Shipping policy

 All sales of products are not returnable. To opt for shipping, click on “Shipping” when selecting your collection type at the cart or checkout page. For local (Within Singapore) shipping, Kim Gold offers free shipping on orders over $500. Please note that for orders below $500 (regardless of currency,) there will be an additional shipping fee of S$10 incurred. For international shipping, our Sale Representative will contact you accordingly to clarify the amount.



Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Due to the variation between different screens, monitors and phones, colours may look different in photographs featured on this website compared to the physical items. If you have any questions about a particular item, please contact us.


Cancellation of purchase

Kim Gold reserves the right to refuse or cancel any order in the event that Kim Gold is unable for whatsoever reason to satisfy your order, or if customer payment is not received within the Payment Timeframe specified, or when the confirmed price is incorrect, whether due to computer-related problems or otherwise, pricing error or sudden movements in the precious metals market or export/import restriction. Furthermore, Kim Gold reserves the right to refuse or cancel any order deemed questionable, suspicious or of significant risk to Kim Gold regardless of payment method and price confirmation. In the event of a cancellation, the customer will be subjected to a market loss policy and a cancellation fee of $50 which is subjected to GST. 


Market Loss Policy

Once an order is submitted and a confirmation number (invoice number) is given, the transaction is valid and it may not be cancelled unless the individual is willing to bear the difference between the ask price of the transaction and current ask price, if any, and an additional SGD$50.00 cancellation fee. Any market gain in price will not be refunded.


Payment terms

All sales of products are final and non-refundable, returnable and cancellable. Kim standard payment terms are 60 minutes. When the time has expired, then pending order will be cancelled immediately, automatically.

If order falls due during a weekend or public holiday, the payment transaction is executed on the following business day. If any invoiced amount is not received by us by the due time, we may, without limiting our rights and remedies, cancel your order and you are required to bear the admin fee of SGD50. Read our payment method for the accepted forms of payment.



Occasionally, Kim offers a convenient hyperlink service, directing you any third-party websites for your reference. Kim shall not be held accountable for the contents, downloads, activities or any other settings provided by any third-party websites. Also, Kim shall not be deemed that Kim agrees, recommends, recognizes, guarantees, or refers to any products or services from any third-party websites.